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Cookie Policy

Last Updated: November 7, 2025

1. Introduction

This Cookie Policy explains how FortMind Pte. Ltd. ("FortMind," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at fortmind.ai or use our autonomous security platform (collectively, the "Services").

This Cookie Policy is part of our Privacy Policy. By using our Services, you consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Types of Cookies

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Cookies that remain on your device until they expire or you delete them
  • First-Party Cookies: Cookies set by the website you're visiting
  • Third-Party Cookies: Cookies set by domains other than the website you're visiting

Similar Technologies

We also use similar technologies like web beacons, pixels, local storage, and SDKs that function like cookies. References to "cookies" in this policy include these similar technologies.

3. How We Use Cookies

We use cookies for the following purposes:

3.1 Essential Cookies (Required)

These cookies are necessary for the Services to function and cannot be disabled. They enable core functionality such as:

  • Authentication and security
  • Session management
  • Load balancing
  • Security features and fraud prevention
  • Remembering your privacy preferences

Examples:

  • auth_token - User authentication (expires: session)
  • session_id - Session identifier (expires: session)
  • csrf_token - Cross-site request forgery protection (expires: session)

3.2 Functional Cookies (Optional)

These cookies enhance functionality and personalization:

  • Remembering your preferences and settings
  • Customizing the user interface
  • Providing chat and customer support features
  • Storing your dashboard configurations

Examples:

  • user_preferences - UI preferences and settings (expires: 1 year)
  • dashboard_config - Dashboard layout (expires: 6 months)
  • theme_mode - Light/dark mode preference (expires: 1 year)

3.3 Analytics Cookies (Optional)

These cookies help us understand how users interact with our Services:

  • Analyzing usage patterns and user behavior
  • Measuring website performance and loading times
  • Identifying popular features and content
  • Detecting errors and debugging issues
  • Improving our Services based on usage data

Examples:

  • _ga - Google Analytics identifier (expires: 2 years)
  • _gid - Google Analytics identifier (expires: 24 hours)
  • analytics_session - Session tracking (expires: 30 minutes)

3.4 Marketing Cookies (Optional)

These cookies are used for marketing and advertising purposes:

  • Tracking conversions and campaign effectiveness
  • Delivering relevant advertisements
  • Retargeting visitors who showed interest
  • Measuring ad performance
  • Building audience profiles for advertising

Examples:

  • _fbp - Facebook pixel (expires: 3 months)
  • _gcl_au - Google Ads conversion tracking (expires: 3 months)
  • li_sugr - LinkedIn tracking (expires: 3 months)

4. Third-Party Cookies

We use third-party services that may set cookies on your device:

4.1 Analytics Providers

4.2 Advertising Networks

4.3 Customer Support

  • Intercom: Live chat and customer messaging (if implemented)

Note: Third-party cookies are subject to the respective third party's privacy policies. We do not control these cookies or have access to data collected by third parties.

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, a cookie consent banner allows you to accept or customize cookie preferences. You can change your preferences at any time using the cookie settings link in our footer.

5.2 Browser Settings

Most browsers allow you to control cookies through their settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Manage and delete cookies

Warning: Blocking essential cookies may prevent parts of our Services from functioning properly.

5.3 Opt-Out Tools

You can opt out of specific tracking:

5.4 Do Not Track (DNT)

We currently do not respond to "Do Not Track" browser signals, as there is no industry standard for DNT compliance. We follow this Cookie Policy and our Privacy Policy regardless of DNT settings.

5.5 Mobile Device Settings

Mobile devices have settings to limit ad tracking:

  • iOS: Settings → Privacy → Tracking → Disable "Allow Apps to Request to Track"
  • Android: Settings → Google → Ads → Opt out of Ads Personalization

6. Cookie Lifespan

Cookie expiration varies by type:

Cookie TypeTypical Lifespan
EssentialSession to 1 year
Functional6 months to 1 year
Analytics24 hours to 2 years
Marketing3 months to 1 year

7. International Users

7.1 GDPR Compliance (EU/EEA)

For users in the European Union and European Economic Area, we comply with GDPR requirements:

  • We obtain explicit consent before setting non-essential cookies
  • You can withdraw consent at any time
  • We provide granular cookie controls
  • Cookie data is processed lawfully and transparently

7.2 ePrivacy Directive

We comply with the EU ePrivacy Directive (Cookie Law) by providing clear information and obtaining consent before storing or accessing cookies on your device.

7.3 CCPA (California)

California residents can opt out of the "sale" of personal information. Note that we do not sell personal information as defined by CCPA.

8. Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. We will post the updated policy with a new "Last Updated" date and notify you of material changes via email or prominent notice on our website.

Your continued use of the Services after changes become effective constitutes acceptance of the updated Cookie Policy.

9. Contact Us

If you have questions about our use of cookies, please contact us:

FortMind Pte. Ltd.

Email: privacy@fortmind.ai

Address: [Company Address - Singapore]